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2021 Mercedes-Benz C-Class and S-Class recalled in Australia

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Mercedes-Benz has recalled 688 examples of its 2021 C-Class and S-Class, citing a software fault.

The affected vehicles are stamped Model Year 2021.

The recall notice, lodged with the Department of Infrastructure, says: “Due to a software issue, the automatic network search of the emergency call system (eCall) communication module may be deactivated. In this case, the automatic and manual emergency call may not be available outside of the network coverage of certain providers.”

“If the eCall system is deactivated, in the event of an emergency it would not be possible for the vehicle occupants to connect with emergency services, either manually or automatically.

“As a consequence, emergency vehicles may not be directed to the affected vehicle or may be delayed … This could increase the risk of death if a serious injury has occurred.”

Drive has contacted a spokesperson for the marque in Australia for further information. This story will be updated when more details become available.

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